Data & Privacy Policy

MUXXUS collects specific individual ("Personal Data") and non-personally identifying Data ("Non-Personal Data") both together Data, ("Data").

MUXXUS collects Personal Data when you register to receive information from MUXXUS, access the Website, use MUXXUS Services, and communicate with MUXXUS, including support queries.

Personal Data may include your title, first name, last name, email address, telephone number, job title, company you represent, office location, message data.

MUXXUS collects Non-Personal Data when you register to receive information from MUXXUS, access the Website, use MUXXUS Services, and communicate with MUXXUS, including support queries.

Non-Personal Data is collected using Cookies or similar technologies and may include your IP address, browser type, operating system, page views, duration and approximate location of your device.

MUXXUS will only use your Data to perform a contract for MUXXUS Services, where we have your consent, and for statistical analysis to improve the Website, business performance, and planning. MUXXUS may also use your Data to meet legal and regulatory requirements.

MUXXUS will not sell your Data to a third party.

To protect your Data and our business, MUXXUS may ask you to verify your Data from time-to-time.

Cookies are small text files sent from a website to your computer or mobile device, which enable features and functionality on a website, and are unique to your browser, device or user account.

Session-based Cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent Cookies last until you or your browser delete them or until they expire (the retention period). Essential and Analytical Cookies are usually Session Cookies, whilst tracking Cookies are usually persistent.

Cookies are used to recognise you when you visit the Website or utilise MUXXUS Services. MUXXUS uses Cookies as follows:

User Authentication
If you're signed in to MUXXUS Services, Cookies help us show you the right information and personalize your experience.
Security
Cookies enable and support our security features, including detecting malicious activity and fraud.
Preferences
Cookies help us show you Website content and features relevant for your country. They also help you fill out forms more easily by remembering data previously entered.
Marketing
Cookies (and other ad technology such as beacons, pixels, and tags) help us market more effectively to people that we may be interested in MUXXUS by understanding their interests and providing relevant messages. They also help provide us with aggregated data so MUXXUS knows when marketing content has been shown to you. Marketing Cookies are limited to our Website and are not used in our Services.
Performance Analysis
Cookies help us improve our Website and MUXXUS Services. MUXXUS uses Cookies to count visitors, traffic sources, page views create logs, and record when you access our Website and MUXXUS Services
MUXXUS uses third-party Cookies Google Analytics and Google AdWords for marketing and performance analysis.

You are free to decline, block, delete or opt-out of our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of Website and MUXXUS Services.

Declining Cookies may interfere with your use of the Website and MUXXUS Services.

In certain circumstances MUXXUS may disclose, transfer, or share Data with certain third parties without notice to you:

1. Service Providers
MUXXUS may share Data with an approved supplier to the extent necessary to process requests by you and provide MUXXUS Services. MUXXUS will use reasonable measures not to disclose Data in a way that is personally identifiable to you, other than as specifically outlined in this Privacy Policy, and where possible will use aggregate anonymized Data.
2. Legal Reasons
MUXXUS may share Data if required by law or regulation, if it believes it is required to do so to comply with an order of a court of competent jurisdiction or other legal requirements of any governmental authority.
3. Re-organisation
MUXXUS may re-organise its business as it grows and may in such event transfer Data to companies within the MUXXUS group.

In the event MUXXUS is required to share Data outside the United Nations, MUXXUS will ensure that the recipient is in a country recognised by the Federal Cabinet (Government of Canada) as having adequate data protection standards, is aware of the terms of this Policy, and exercises reasonable care of Data.

MUXXUS takes reasonable measures to ensure security and prevent the unauthorised use, disclosure, publication or dissemination of Data. However, no transmission over the internet can be guaranteed to be uninterrupted or completely secure. MUXXUS does not warrant the security of Data you transmit electronically, and you do so at your own risk.

To the extent the Website contains links to partner websites and service providers, users must familiarise themselves with privacy policies of such sites. MUXXUS has no responsibility for third party sites. If you submit Data on third parties to MUXXUS you warrant and represent you have their consent to do so and hold MUXXUS harmless for any claims arising therein.

As the data subject you have the following rights:

. to obtain a copy of Data we hold about you and how we use it.
. to request that we correct Data we hold if inaccurate or incomplete.
. to request we restrict the use of your Data.
. to ask us to cease to process your Data, including marketing communications.
. to request that we delete Data we hold about you if no longer necessary, consent is withdrawn, or unlawfully processed.
. to request transfer Data to you or a third party, subject to statutory criteria being met.
. to make a complaint to the competent supervisory authority.
. to withdraw your consent for use of the Data we hold.

MUXXUS collects Data when you subscribe to receive updates or Newsletters. Data may include your first name, last name, and email address. MUXXUS shall treat all Data in accordance with this Policy.

You may opt-out of email-based marketing communications at any time by sending an email with "Unsubscribe" to support@muxxus.com, or by clicking on the unsubscribe link at the bottom of the marketing communication.

MUXXUS collects Data to undertake human resources processes. Data may include your first name, last name, email address, telephone number, your CV, application letter, job preferences, referee and salary details. MUXXUS shall collect your consent when you apply to us and treat all data in accordance with this Policy.

MUXXUS may retain Data until you withdraw your consent. MUXXUS will then delete and purge Data from its technology systems within 30 days.

To exercise your rights under this Policy, send a written request to support@muxxus.com. Please clearly state the nature of your request and the Data affected.

MUXXUS will acknowledge your request by email within 5 days. MUXXUS will respond to your request by email within 30 days. Time count commences from when you submit adequate information to process request.

MUXXUS reserves the right to reply strictly in accordance with legal and regulatory requirements, including the right to limit or deny your request to the extent permissible. MUXXUS reserves the right to extend the period by a further 30 business days in complex cases.

MUXXUS will not delete your Data during an ongoing request. Following conclusion of a request, MUXXUS will then delete and purge Data from its technology systems within 30 days., unless otherwise required to protect a legal right or fulfil a legal obligation.

If you are unhappy with how we process your Data or request, please refer to our Complaints Policy. If we are unable to resolve the issue you have recourse to the Data Protection Commission in your respective country.

This Policy describes our current practices however MUXXUS may revise this Policy from time to time. The updated Policy will be published on the Website and identified by the publication date. Please revisit this page and review the Policy during your use of the Website to ensure that you are aware of the Data collected, retained, and used, and the authorizations granted by you pursuant to this Policy. Your continued use of the Website following the publication of an update to this Policy confirms your acceptance of the updated Policy terms.

The collection, retention, and use of your Information shall be construed in accordance with, and governed by, the laws of the Province of Ontario and the federal laws of Canada as applicable.